Just On Time Courier respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we may collect, use, store, and protect your personal information when you visit our website, contact us, request a courier quote, submit an enquiry, or use our online forms. Please read this policy carefully to understand how your information may be handled.
This website is operated by Just On Time Courier.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us using the details above.
We may collect personal information when you complete a contact form, request a courier quote, email us, call us, or interact with the website. The information we may collect includes:
We may collect information directly from you when you:
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We may use your personal information to:
Contract — when we need your information to provide a courier quote, arrange a service, or take steps before entering into a service agreement.
Legitimate Interests — when we use your information to respond to enquiries, manage customer communication, improve our website, and operate the business in a practical and reasonable way.
Legal Obligation — when we need to keep or share information to comply with legal, tax, accounting, or regulatory requirements.
Consent — where you have given permission for a specific activity, such as receiving marketing emails or accepting optional cookies.
Where we rely on consent, you can withdraw your consent at any time. The ICO states that privacy notices should explain the lawful basis for processing and include people’s rights, including the right to withdraw consent where consent is used. (ICO)
We do not sell your personal information. We may share your information only where necessary to operate the website, respond to your enquiry, provide courier-related support, or comply with legal requirements. This may include sharing information with:
Website hosting providers Email or form service providers Analytics providers, if enabled Courier or delivery partners, if needed to review or fulfil a delivery request Professional advisers, such as accountants or legal advisers Regulatory or legal authorities, if required by law
Our website may use cookies or similar technologies to improve website functionality, understand website performance, and help us improve the user experience. Cookies may be used for:
Essential website functionality Website analytics Performance monitoring Form functionality Marketing or remarketing, if enabled If non-essential cookies are used, visitors should be given appropriate information and consent options where required.
We will keep your personal information only for as long as necessary for the purpose it was collected. This may include keeping enquiry records, quote requests, service communication, or business records for a reasonable period so we can manage enquiries, provide services, resolve issues, and meet legal or accounting requirements. The exact retention period may depend on the type of information, the reason it was collected, and any legal or business record-keeping requirements.
Client should confirm specific retention periods if available. The ICO says privacy notices should explain retention periods or the criteria used to decide how long personal data is kept. (ICO)
We aim to take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. This may include using secure website hosting, secure forms, access controls, spam protection, and appropriate internal handling procedures. However, no website or online transmission is completely secure, so users should avoid sending highly sensitive information through general website forms unless specifically requested and securely handled.
Some website tools, hosting providers, analytics platforms, email systems, or third-party services may process information outside the United Kingdom. If personal information is transferred outside the UK, appropriate safeguards should be used where required by data protection law.
Depending on the circumstances, you may have rights under UK data protection law, including the right to:
To exercise your rights, please contact us using the contact details provided in this Privacy Policy. The ICO states privacy information should tell people about their rights, including access, rectification, erasure, restriction, objection, portability where applicable, and the right to complain. (ICO)
If you are concerned about how we handle your personal information, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.
ICO Website: https://ico.org.uk ICO Helpline: 0303 123 1113
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. You should review the privacy policy of any third-party website you visit.
ICO Website: https://ico.org.uk ICO Helpline: 0303 123 1113
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or data handling practices. The latest version will be published on this page.
Last updated: [Client to confirm date]
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Send your delivery details today and request a courier quote from Just On Time Courier.
Just On Time Courier helps individuals and businesses arrange reliable courier support for urgent, scheduled, local, nationwide, and business delivery needs across the UK. From important documents to larger deliveries, the service is focused on timing, communication, and dependable courier solutions.
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